Each of the medical plans has pros and cons and provide options for the various individual needs of our associates. There are tools, however, to help make the choice easier for you:
Yes. The Telehealth service, administered by MDLIVE, is available to all associates enrolled in the four national plans administered by BlueCross BlueShield. Please note, the Telehealth service is available where permitted by state.
Yes. There is a pre-notification requirement for MRI and CT scans for all BCBS participants. The covered participant (i.e. patient) must complete the pre-notification process with BCBS before the imaging services take place. To give pre-notification, the covered participant must call BCBS at the number on the back of his/her medical plan ID card.
The pre-notification requirement helps keep your costs lower. When you call BCBS to give pre-notification, they will provide you with the most cost-efficient location for the imaging services.
The pre-notification call to BCBS must be made by the covered participant. No one else — including the doctor’s office — can complete the pre-notification process with BCBS. This is solely the responsibility of the patient.