NEW: BlueCross BlueShield – 2026 Vendor
As of January 1, 2026, BlueCross Blue Shield (BCBS) will administer the Sysco-sponsored national medical plan, including behavioral health and substance abuse benefits.
There are no changes to your medical plan deductibles, copays, or coinsurance for 2026. You will have access to the same coverage you do today.
Explore Your 2026 Benefits
To review all of your 2026 benefits, read the 2026 Benefits Guide. You can see What's Changing for 2026 here.
Find 2026 In-Network Behavioral Health Providers
When you log in to the BCBS portal, you can search for in-network providers and access your digital ID card.
2025 Behavioral Health Benefits
Aetna administers behavioral health benefits and substance use benefits for colleagues in the Basic, HSA, PPO, and National HMO medical plans. (If you enroll in a local HMO plan not administered by Aetna, contact your HMO provider for behavioral health coverage information.)
Behavioral health services may or may not be covered based on diagnosis, type of service, source of referral, treatment setting, and type of provider. Some services may be covered at certain settings (such as at a counselor’s office) and not covered in a more intensive setting.
Deductibles and out-of-pocket maximums for behavioral health are combined with the medical deductibles and out-of-pocket maximums.
Covered Services
You and your provider should consult with Aetna to determine if a service you are seeking is covered and, if so, at what level.
Pre-certification
Pre-certification is required for inpatient services and non-standard services. If these services are not pre-certified, they will be subject to a penalty. To pre-certify, call Aetna at 1-833-361-0223.
Accessing Providers
When you need behavioral health treatment, you can access network providers over the phone or online. The best way is to call Aetna at 1-833-361-0223 or search for providers on the Aetna provider website.
Levels of Coverage:
2025 Benefit Provided By:
