Critical Illness

Additional medical protection to cover significant out-of-pocket expenses for eligible colleagues.

EligibilityEnrolling in BenefitsMaking Changes During the YearSelecting a Medical PlanHealthcare AdvocateContact a Benefits ProviderYour Rights and Protections Against Surprise Medical Bills

Critical Illness coverage through Aetna provides an extra layer of insurance to help you cover significant out-of-pocket costs. With this coverage, you receive a lump-sum benefit if you or a covered family member is diagnosed with a covered illness. You can use the money to help pay for expenses not covered by your medical plan, to cover lost wages, child care, travel, basic healthcare costs, or any of your regular household expenses. Critical Illness Insurance is a great way to ease some of your financial burdens while allowing you to focus on your family, health, and recovery.

The policy is portable, which means you can maintain your coverage if you leave Sysco.

Health Screening Benefit

If you enroll for Critical Illness Insurance, Aetna pays you an annual benefit for completing a health screening such as routine health exam, mammogram, pap smear, dental exam, or immunizations. Upon completion, both you and your spouse receive $50. You can use this payout to help offset the cost of your Critical Illness Insurance premiums, or for any other purpose you like. Call Aetna to report your wellness exam.

Coverage Amounts

You can elect coverage for yourself or for yourself and eligible dependent(s) in the amounts shown here. Eligible dependents include dependent children until their 26th birthday. In order to elect the benefit for your dependents, you must also be enrolled. There are no medical questions you need to answer or medical tests you need to take to get coverage.

The cost of coverage can be found in the Total Rewards Café.

Filing a Claim

To file a Critical Illness claim, download the My Aetna Supplemental mobile app or visit Register on the site if you haven’t already. (You’ll need your Member ID or Social Security number.) You can also access the member portal through

Once you are logged in, follow these steps to file a claim.

  1. Click on “Report New Claim.”
  2. Follow the steps and answer the questions.
  3. Review your claim for accuracy and submit.

Once you are logged in, follow these steps to file a claim.

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Critical Illness
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