NEW: MDLive – 2026 Vendor
As of January 1, 2026, MDLive will be the virtual behavorial health vendor. MDLive is a confidential, virtual care provider included with your 2026 Sysco-sponsored BCBS medical plan. The program offers expert guidance and valuable resources to strengthen your overall health and well-being.
MDLive behavioral health counseling provides assistance for everyday challenges such as stress, depression, anxiety, grief, substance use, and more. These services complement the support you receive through the Sysco Employee Assistance Program.
Explore Your 2026 Benefits
To review all of your 2026 benefits, read the 2026 Benefits Guide. You can see What's Changing for 2026 here.
Find 2026 In-Network Behavioral Health Care Providers
To search for 2025 in-network behavioral health providers, go to the MDLive portal.
2025 Online Behavioral Health Care
Virtual Behavioral Health Services through Teladoc offers you behavioral health counseling via online or video from the privacy and comfort of your own home. You choose from board-certified psychiatrists, licensed psychologists, therapists, or counselors and select the care provider who is right for you.
You can talk to the same therapist each time you schedule a visit, and your therapist can help you with issues such as depression, anxiety, eating disorders, grief, family difficulties, and more. Appointment times through the Virtual Behavioral Health Services by Teladoc are available 7 days a week, from 7 a.m. to 9 p.m. local time by video.
Confidential Services
The Behavioral Health Service through Teladoc is 100% confidential and your information is never shared with Sysco.
Cost of Services
The cost of medical consultations with a doctor will be the same as a PCP or Specialist office visit for your individual plan. For more details about cost, see the information about each plan in the Medical section of this Guide.
Getting Started
To begin using Teladoc, activate your account by visiting Teladoc.com/aetna or downloading the Teladoc mobile app from the Apple App or Google Play stores.
Levels of Coverage:
2025 Benefit Provided By:
