Most of your current benefit elections will carry forward to 2024. You do not need to actively enroll this year, unless you want to:
If you do not take action during Annual Benefits Enrollment, you will not be able to change your benefits until next year’s annual enrollment period unless you experience a qualified status change, such as getting married or having a baby.
Note: If you are currently enrolled in a local HMO plan, there are no changes to your medical benefits for 2024.
To see the new benefits and additions for 2024, see the Benefits Guide:
Due to rising healthcare costs, 2024 medical and dental rates for colleagues and their dependents will increase by an average of 3%. Vision rates are decreasing by 5%. The 2024 rates for all benefits will be available in the Total Rewards Café by October 25.
These are the limits for 2024:
If you enroll in a Sysco-sponsored national medical plan for the first time or change plans for 2024, you will receive a medical ID card from Aetna in early January sent to the home address you have on file. You will not get a new medical plan ID card if you do not change plans for 2024
Occasionally, providers move networks. Take a moment to make sure your providers are in the network. To see if your medical, dental, behavioral health, and other providers are in the Aetna network, click here. You will be prompted to select a plan name. The plan names are:
If you and your spouse or domestic partner are both eligible to enroll in the Sysco Health and Welfare plans, you can select one of the below enrollment options:
Please note—you cannot elect both option 1 and 2. No Sysco colleague can be covered as both a dependent and a colleague under the plan.
In addition, your child(ren) cannot be covered as a dependent by both you and your spouse or domestic partner. Only one of you can cover your eligible child(ren).
As of May 18, Dependent Verification Services (DVS) were suspended by the Sysco Benefits Center to implement a new administrator. On September 1, 2023, the Sysco Benefits Center resumed administration of DVS. If you were hired or were newly eligible for benefits between May 18 and September 1 and added dependents to your benefits, you should have received notification on how to verify your dependents and provide the required documentation. If you have not yet been notified and need to verify your dependents, call the Sysco Benefits Center at 800-55-SYSCO, Monday–Friday, 7 a.m.–7 p.m. CT.
On September 1, we changed the Sysco Benefits Center administrator to bswift. If you have not done it yet, you will need to create a new username and password when you log in to the Total Rewards Café for the first time. You can find the instructions here. If you have any problems creating a new username and password, logging in, or enrolling in your benefits, call the Sysco Benefits Center at 800-55-SYSCO, Monday – Friday, 7 a.m. – 7 p.m. CT.
Ask Emma is our new interactive decision support tool! Emma guides you through the benefits enrollment process by asking you a few simple questions. Based on your responses, she’ll suggest plans that fit your individual needs, taking the guesswork out of your benefits shopping experience. Enable the Ask Emma tool at any time when you enroll in the Total Rewards Café.
If you are enrolled in a Sysco-sponsored national medical plan administered by Aetna, your Healthcare Advocate can help you select your 2024 benefits and manage you benefits throughout the year. There are three ways to connect with your Healthcare Advocate:
Download the bswift Mobile app to:
Add the app to your Apple or Android device. Enter the company code syscobenefits and follow the on-screen instructions.