Sysco is committed to helping all of our colleagues impacted by this disaster. We care about you, and we want to get you the help you need to get back on your feet quickly. This page will give you access to information on disaster support resources and Sysco benefits resources that can help during this challenging time.
Guide includes:
In the aftermath of the flooding, Resources for Living has expanded EAP services to individuals who are not currently eligible for EAP benefits (for example, Sysco contractors, interns, or people in the communities).
Expanded services include:
Below is a direct link to the crisis support page on the website which has additional resources.
The Resources for Living Crisis Team is standing by should you need an on-site counselor. The direct number is 1-800-243-5240.
Aetna / CVS will approve a one-time emergency of a 10-day supply for refill medications while members work with their providers to get a new prescription sent in.
Maintenance Medications (refill too soon)
Visit an open CVS for a 10-day refill while working with your provider for a full refill. Pharmacies are familiar with the emergency process. If the pharmacy receives a “refill too soon”, lost, damaged, etc. reject, they can rerun the claim with a submission code of SCC-13 and it will allow the claim to process.
Specialty Medications
If you are within the emergency area and take a specialty medication, you will be contacted to discuss alternative delivery arrangements, if needed. If an override is needed for a specialty medical, specialty operations will contact account management for approval.
If you have been affected by the recent disaster, no-cost eye care and replacement eyewear are available, even if you're not currently a VSP member. Here’s how it works and you can learn more here:
Employee Assistance Program (EAP)
Get 24/7 crisis support from the Aetna Resources for Living EAP which includes up to 5 full counseling sessions, at no cost to you. See the Employee Assistance Program and Virtual Behavioral Health Services (through Teladoc) pages in the Benefits Guide.
In the Moment Help from Aetna
If you are displaced by the disaster, contact the EAP for resources to help you in the moment. Learn more here or call 1-888-238-6232 / TTY: 711. You can also go to resourcesforliving.com (Username: Sysco / Password: eap).
Recovery After a Natural Disaster with the EAP
After a natural disaster you and your family may need help with financial recovery, returning to your home, and managing feelings of stress, worry, and depression. The EAP can help. Learn more here about what services are offered free to you or call 1-888-238-6232 / TTY: 711. You can also go to resourcesforliving.com (Username: Sysco / Password: eap).
Teladoc
If you are enrolled in a Sysco-sponsored medical plan, Teledoc is offering free virtual health visits to those impacted by flooding. With telehealth, you have access to board-certified, telemedicine-trained doctors via phone, mobile and video 24 hours a day, 7 days a week.
Fidelity 401(k)
If you need to take a hardship withdrawal from your Fidelity 401(k), call 1-800-635-4015 or go to the Fidelity website.
Fidelity Disaster Relief Hardship
You must live in a County or Parish that is eligible for individual assistance from FEMA. You must complete the application in good faith. No other documentation is required.
These Headspace resources can support you:
Enroll in Headspace today: https://work.headspace.com/sysco/member-enroll.
MetLife Supplemental Life Insurance
If you have purchased supplemental life insurance, you have access to additional benefits, including grief counseling. You can find additional details on the MetLife website.
Report claims:
Flood policy claims:
You can read more about Farmers claims resources here.