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Leave of Absence & Disability

Sysco partners with The Hartford to administer leave of absence requests and disability claims.

To request a leave or start a Short-term Disability claim, call 1-800-55-SYSCO and say “Leave.” If the need for leave is foreseeable, you must call at least 30 days before the leave begins. You will be connected to a Hartford representative who can explain your options and the process.

Once you’ve requested a leave or started a claim, you can visit to get claim status updates and copies of letters you’ve been sent.

Pay While on Leave

You may receive pay while on leave, depending on the paid time off you have available and your eligibility for disability benefits or workers’ compensation.

To learn about your Short-term Disability benefits, log in to the Total Rewards Café, go to your Total Rewards Statement and click the link to download the Need a Leave of Absence? PDF document.

Keep in mind that all of your regular pay deductions will be taken out of any pay you receive, such as benefit premiums, 401(k) contributions, taxes, etc.

Benefits While on Leave

If you are on a job-protected leave (FMLA or ADAAA), you may continue your group insurance benefits as long as you continue paying your share of the premiums. If your leave is unpaid, you’ll receive a letter from the Sysco Benefits Center explaining how you can pay your premiums.

New for 2018: Pregnancy and adoption leave benefits*

Pregnancy Leave Benefit

Having a baby is an exciting time in your life and a major health event. That’s why Sysco wants to help birth mothers take the time they need to rest and recover after childbirth. Starting January 1, 2018, all birth mothers will be provided with six (6) weeks of leave with full pay after the birth of their child. Pregnancy leaves will be concurrent with short-term disability as well as FMLA leave.

Adoption Leave Benefit

When your family grows with an adoption, Sysco wants to give you time for the adoption process and to welcome your new family member. Starting January 1, 2018, all parents of an adopted child will be provided with six (6) weeks of leave with full pay during the adoption process. Adoption leaves will be concurrent with FMLA leave the associate chooses to take. If both you and your spouse work at Sysco, you can split the six (6) weeks of paid leave.

*Available to U.S. non-union associates covered by Sysco-sponsored benefits.


  • Learn more about your Short-term Disability Benefits in the Need a Leave of Absence? PDF. See your Total Rewards Statement in the Total Rewards Café for a link.
  • Reporting a leave? Watch this Video for more information.
  • Make sure you're prepared for your leave. Use the Sysco Leave of Absence Checklist.
  • Need help accessing your claim? Find instructions on
  • To see Sysco's FMLA policy, check out the Sysco Policy Library, available through The Dish.
  • Have questions about the new Pregnancy and Adoption leave benefits? We have the answers.

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